Effective date: October 1, 2025

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Your privacy is important to us. This policy explains what we collect, how we use it, and your choices when you use our website and services at Roiya Center for Experiential Healing.

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Information We Collect

Personal information you provide: name, email, phone number, and other details when you book workshops, create a membership, subscribe to newsletters, complete forms, or contact us.

 

Usage data & cookies

Non-identifiable information such as page views, device/browser type, and general activity collected through cookies or analytics tools.

 

Clinical Information

Counseling records are not stored on this website. All clinical data is maintained separately in HIPAA-compliant platforms.

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How We Use Information

• To process bookings, manage memberships, and communicate about events and services.

• To operate, maintain, and improve our website and offerings.

• To comply with legal obligations and enforce our terms.

 

SMS/Text Messages (service & marketing)

We may use your phone number to send service-related communications (e.g., reminders, updates). We send marketing texts only if you have opted in. You can opt out at any time by replying STOP; for help, reply HELP or email support@roiyacenter.com. Message & data rates may apply. Message frequency varies.

 

Text Messaging

By providing your mobile number, you agree to receive SMS/text messages from Roiya Center for Experiential Healing related to bookings, membership, events, reminders, and service updates. Message & data rates may apply. Message frequency varies. You can opt out at any time by replying STOP; for help, reply HELP or email support@roiyacenter.com. Consent is not a condition of purchase.

 

We do not send marketing texts without your prior, express consent. We do not request or transmit protected health information (PHI) by SMS; please do not include PHI in your text replies. Where required, we maintain records of SMS consent and opt-out.

 

No mobile information (phone numbers or SMS opt-in consent) will be shared with third parties or affiliates for marketing or promotional purposes.

 

“No Sale” and “No Sharing” (California CPRA)

• We do not sell your personal information.

• We do not “share” your personal information for cross-context behavioral advertising (as defined by California law).

• If our practices change, we will update this policy and provide a “Do Not Sell or Share My Personal Information” mechanism before doing so.

 

Disclosures to Service Providers (Not a Sale/Share)

We may disclose information to trusted service providers solely to perform services on our behalf (e.g., payment processing, booking, email/SMS delivery, site hosting, analytics). These providers are bound by contracts that:

• limit use to our instructions,

• prohibit use for their own purposes (including targeted advertising), and

• require appropriate safeguards.

We may also disclose information if required by law or to protect rights, safety, or security.

 

Cookies & Analytics

We use cookies to make the site work and to understand basic usage. We do not use cookies or trackers for cross-context behavioral advertising. You can manage cookies through your browser settings. If we later introduce optional analytics or advertising cookies, we will present a consent/opt-out choice.

 

Data Retention

We keep personal information only as long as needed for the purposes above, to comply with legal/recordkeeping obligations, or to resolve disputes—after which we delete or de-identify it.

 

Security

We use administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure; please use strong, unique passwords for any member account.

 

Children

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

 

Your Rights

You may request access, correction, deletion, or a copy of your personal information by emailing support@roiyacenter.com.

 

California residents also have the right to know categories of data collected, the sources, purposes, categories of third parties, and to limit use of sensitive personal information (if collected). We do not sell or share personal information, and we do not use or disclose sensitive personal information for purposes that require a right-to-limit notice.

 

International Visitors

Our services are operated in the United States. If you access them from outside the U.S., you consent to processing in the U.S.

 

Changes to This Policy

If we make material changes, we will update the effective date and, where required, provide additional notice.

 

Contact

Roiya Center for Experiential Healing
Email: support@roiyacenter.com
Phone: 669-256-1112